Privacy Policy
Last updated: 5 November 2026
Wicker & Wit is a small Cape Town business run by me, Erin. I only collect what I need to get your order to you, and I never sell your details. Here’s exactly what that means 💕
What I collect
When you check out: your name, phone number, email (if you give it), and your delivery address or PUDO locker.
What you ordered, and any gift note you add.
If you message me on WhatsApp or email, whatever you share there.
Your cart is saved in your own browser so it’s still there when you come back. I can’t see it.
Why I collect it
To process, pack and deliver your order, and to let you know when it’s on its way or ready to collect.
If you start checkout but don’t finish, I may send you one friendly message about your order. Reply STOP and I won’t message you again.
I won’t send you marketing unless you’ve asked me to.
Card payments
Card payments are handled securely by Yoco. Your card details go straight to them. I never see or store them.
Who else sees your details
Only the people who help me get your order to you: Yoco (payments), PUDO or the courier (delivery), and the email service that sends me your order details. They only get what they need for that job.
Cookies and analytics
I use Google Analytics to see things like how many people visit and which products are popular. It uses cookies and doesn’t tell me who you are.
I may also use Meta (Facebook and Instagram) tools to show Wicker & Wit ads to people who’ve visited the site.
You can block or clear cookies in your browser settings at any time.
How long I keep it
Order details are kept for as long as I need them for my records and the law (for example, tax), then deleted. Checkout details that didn’t turn into an order are deleted within 90 days.
Your rights
Under POPIA, you can ask me what details I have about you, ask me to correct or delete them, or tell me to stop contacting you. Just email hello@wickerandwit.co.za or WhatsApp me on 076 170 1658.
If you’re unhappy with how I’ve handled your details, you can complain to the Information Regulator at inforegulator.org.za.
Contact me
Wicker & Wit, Cape Town, South Africa
hello@wickerandwit.co.za · +27 76 170 1658